Overview

We believe that challenges are better solved together. That’s why you’ll join a diverse, global community of solvers – an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Key Responsibilities: 

  • Assist in the operations of the EUC asset life cycle, including planning and overseeing of deployment (e.g. staff onboarding), loan, refresh, and retirement (staff offboarding) of end-user devices ensuring timely updates and replacements. 

  • Assist in software packaging, release, and deployment processes to ensure smooth and efficient software updates. 

  • Provide IT support, including technical troubleshooting, software installation, and upgrades. 

  • Help with post-resolution follow-ups of incidents and fulfill IT service requests. 

  • Participate in the Collaborate with various departments, including HR, IT, security, and procurement, to ensure seamless operations. 

  • Maintain accurate records of all EUC assets, including their status, location, and user assignments. 

  • Ensure that all end-user devices comply with the firm’s security policies and standards. 

  

Requirements: 

  • Currently enrolled in a degree program in Information Technology, Computer Science, or a related field. 

  • Basic understanding of IT support and end-user device management. 

  • Willingness to learn and develop technical skills in troubleshooting, software installation, and device configuration. 

  • Strong interest in providing excellent customer service and the ability to communicate effectively with users at all levels. 

  • Familiarity with IT asset management principles and best practices is a plus. 

  • Awareness of security policies and standards related to end-user devices. 

  • Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously. 

  • Strong organizational skills and attention to detail. 

Job ID: 599129WD

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About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.