Overview

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

How will you value add: 

  • Investigate incidents, find the root cause, and implement lasting solutions. 

  • Troubleshoot issues with Windows laptops, work iPhones, Active Directory, Windows 11, Microsoft 365, Teams, VPN, network connectivity, and video conferencing. 

  • Build strong relationships with users and deliver excellent support, especially for VIPs and legal practice users. 

  • Keep knowledge up to date on hardware, software, and tools to improve support and operations. 

  • Manage the full lifecycle of user devices, including planning, receiving, deployment, return, refresh, loan, repair, and disposal. 

  • Support the team lead or manager with tasks such as reporting, and service, hardware or software rollout projects. 

 

Requirements:

  • Degree / Diploma in Information Technology/Systems, Computer Science and Computer Engineering from local and overseas universities and polytechnics  

  • Interest in End User Support 

  • Excellent communication skills and a team player 

  • Are keen to develop themselves in the profession 

  • Are highly motivated, enthusiastic, confident and creative 

  • Have a good co-curricular activities record 

  • Possess strong interpersonal and communication skills 

  • Are service-oriented and committed to teamwork and excellence 

At PwC, our purpose is to build trust in society and solve important problems. We are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com/sg. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.

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Job ID: 721177WD

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About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.