Overview
Intern, Engineering (Service Planning & Design) #GeneralInternship
Date: 11 Dec 2024
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a Part of Something BIG!
Join the Service Delivery & Operations team to track and manage orders, while supporting the business to manage and provide excellent service to customers.
Make an Impact
-
Be involved in allocation of network infrastructure required to provision corporate data or engineering services, and the generation of associated documentations.
-
Liaise with operation staff and field staffs to resolve issues pertaining to the fiber planning and design work.
-
Manage and extract database for management report as and when required.
-
Assist to perform and manage escalated cases for all fiber planning and design requirements.
-
Ensure the task is completed on time and accurately to meet team’s Key Performance Index (KPI), which includes the measurement of on time performance, design errors and response time to capacity check requests.
Skills for Success
-
Currently purusing a Diploma in Electrical Engineering or related field.
-
Demonstrate high level of customer focus to internal and external customers.
-
Possess interpersonal and communication skills in a multicultural environment.
-
Good at planning and organisational skills.
-
Independent and capable of decision making and problem solving.
-
Highly motivated and able to work independently under pressure.
-
Good communication and written skills.
-
Good in report writing and presentations.
Your Career Growth Starts Here. Apply Now!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.