Lead SRE for Payments – SCPAY

JOB SUMMARY

The role of the Lead – Engineering for Payments is:

• Work closely with the POs, Prod7uct managers, BAs, Development team & other interface teams to support the analysis and solutioning of various Cash related technology initiatives.
• Work closely with Product managers, BSMs, Development team and other BAs in the team to ensure standardization for internet banking platform across countries
• Suggests areas for improvement in internal processes along with possible solutions.
• Train and mentor the newer/junior team members to come up the curve by having training documents in place and conducting knowledge sharing sessions.
• Monitor the progress of team members and provide continuous feedback for them to be able to progress and grow.

RESPONSIBILITIES

• Responsible for managing and providing business solutions for payment and clearing applications.
• Responsible for product development and requirement specifications for payment applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery. 
• Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.

Development and Automation through Azure DevOps (ADO)

• Proficient in utilizing Azure DevOps (ADO) for continuous integration and continuous deployment (CI/CD) pipelines. Knowledge in ADO to streamline build and release pipelines, worked on the automating the  workflows, and improve deployment frequency and reliability.

Collaboration with Development and SRE Teams

• Acting as a bridge between development and SRE teams, facilitate close collaboration to integrate reliability into the development lifecycle.  Involves frequent ADO code reviews, performance tuning, and identifying areas of improvements can lead to increased stability and scalability.

Strategy

• Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities.
• Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities 

Processes
Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that

a) develop/enhance core product capabilities
b) ensure compliance to Regulatory mandates
c) support operational improvements, process efficiencies and zero touch agenda
d) build payments platform to align with latest technology & architecture trends, improved stability and scale

Interface with business & technology leaders of other SCB systems for collaborative delivery.    

Governance 

• Promote an environment where compliance with internal control functions and the external regulatory framework 

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Solution Architect – SCPAY
• SCPAY – Programme Managers
• Group Payments Product Development Heads
• Group Cash Operations 

Our Ideal Candidate

• 15+ years of extensive experience and expertise in product management and business analysis within financial institutions, e-commerce, or online settings.
• Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker. 
• Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).
• Possess ability to perform interface mapping between upstream and downstream applications.
• Skills to execute basic SQL queries and perform System Testing for developed product. 
• Excellent communications skills, confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace. Should possess qualities that would be useful in multiple stakeholder management.
• Involve in root cause analysis (RCA) related to production incident/defects and corrective action plans. 
• Ensuring software remains reliable after being deployed across the release train.
• Facilitate delivering DevOps related features necessary to meet product needs.

Role Specific Technical Competencies

• ISO 20022 Knowledge 
• Payments Domain Knowledge
• Collaboration skills
• Oracle and Postgres – SQL skills
• Cloud – AWS
• Container – EKS and CKA
• Programming – java spring boot / Java

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers