Overview

Onsite
OCBC Singapore
Full time
JR00002881

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Join the Anti Scam Unit to proactively identify at-risk customers and stop malicious actors misusing bank facilities. Make a real impact by preventing harm, supporting vulnerable customers, and disrupting scam operations while collaborating with internal and external stakeholders.

How you succeed

Be proactive in identifying at-risk customers and preventing mule activity. Build strong relationships with internal teams, regulators, and external partners. Use your expertise to protect customers and uphold the bank’s trusted reputation.

What you do

Provide 24/7 support on rotational shifts to combat scams. Monitor and analyze scam trends to inform our Anti-Scam strategies. Develop and implement Anti-Scam initiatives. Collaborate with law enforcement and analyze scam cases. Identify risks, manage special projects, and coordinate fraud intelligence with the Singapore Police Force Anti-Scam Centre. Office may be at Police Cantonment Complex.

Shift Hours (3 rotating shifts):

  • Shift 1: 8:30 AM to 6:00 PM
  • Shift 2: 2:30 PM to 12:00 AM
  • Shift 3: 11:30 PM to 9:00 AM

Who you work with

Group Legal & Compliance takes care of integrity and ensures compliance with all rules and regulations, developing the policies and procedures that manage and mitigate risk. In an evolving world where we’re actively driving digital transformation, it’s no easy task. But we thrive on the challenge because we’re future-ready and focused on driving change.

Who you are

  • Commit to 3 rotating shifts.

  • Experience in fraud risk management or scam handling is a plus.

  • Investigative skills (interviewing, report writing, evidence gathering) preferred.

  • Knowledge of cyber fraud, social engineering, and financial services (consumer/corporate banking).

  • Intermediate skills in Microsoft Office and project management tools.

  • Confident, professional, independent, resourceful, with high integrity.

  • Strong interpersonal, analytical, organizational, and communication skills.

  • Adaptable to a fast-changing digital environment.

  • Proficient in primary workplace languages; additional languages advantageous.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.