Overview
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Technology Strategy
Management Level
Manager
Job Description & Summary
We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You’ll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.
At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.
PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.
About the team
PwC Southeast Asia Consulting’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.
Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.
About the Role
- Design, develop, secure, and extend a Dynamics 365 Customer Insights & Marketing
- Design, develop, secure, and extend a Dynamics 365 Customer Service and Sales
- Conduct workshop with clients to collect functional requirements, create into user stories with acceptance criteria
- Conduct workshop with clients to collect technical requirements, derive the technical & integration architecture
- Conduct workshop to collect data migration & data integration requirements to derive the migration strategy
- Analyse requirements and estimate effort for both the development of new features and customization of existing feature
- Develop applications using .NET within Microsoft cloud technologies leveraging on Azure Functions or Azure Logic Apps
- Perform peer code reviews and participate in design sessions.
- Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solution
- Communicate and work with clients regularly during the implementation cycle
- Align with change management process and deploy code to Production, QA, etc.
- Create and maintain functional requirements and technical specification documentation
- Conduct training for clients as necessary as well as KT sessions with colleagues on best practices and/or new features
- Take up role of migration lead or migration consultant if required
About you
- Bachelor’s degree in Computer Science, Information Technology, or related course
- Minimum 8 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, technical implementation
- At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365
- Strong knowledge of Microsoft cloud environments such as Power Platform, Azure and Office 365
- Proficient with X++, C#, .NET, or JavaScript
- Preferred to have one or more Microsoft Dynamics certification
- Preferred to have use migration tools the like of KingsWaySoft
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
End to End Implementation, Functional Technical, Implementation, Microsoft Dynamics 365, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Sales
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Coaching and Feedback, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling {+ 43 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date
Job ID: 614569WD
About PwC Singapore
At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.
Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.
In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.
