Overview
Operations Executive (12 Months)
Date: 26 Aug 2025
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
We are seeking a detail-oriented Operations Executive to join the People Operations Team to support the full employee lifecycle from onboarding to offboarding. You will manage HR documentation, system updates, and work pass administration to ensure a smooth and seamless employee experience.
Key Responsibilities
Onboarding
- Support the onboarding process by creating employee profiles in SuccessFactors and generating new hire letters to ensure a seamless experience for new hires.
Lifecycle Management
- Manage various aspects of the employee lifecycle, including issuing lifecycle letters and updating personal/dependent details in the HR system.
- Prepare certificates of employment for banks, visa applications, and permanent residency (PR) applications.
Work Pass Administration
- Process work pass-related transactions, including applications, renewals, and cancellations.
Offboarding
- Assist with the preparation of offboarding letters and the cancellation of work passes.
The ideal candidate should have/be:
- Minimum Diploma in Human Resources or a related discipline.
- IHRP certification preferred.
- At least 5 years of relevant HR experience.
- Good knowledge of local employment regulations.
- Prior experience in a fast-paced HR shared services environment.
- Self-motivated, committed, and resourceful, with strong initiative and attention to detail.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.