Overview
People Analytics & Consulting Manager
Date: 28 Nov 2024
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
We are seeking an experienced People Consulting & Analytics Manager to lead the management and implementation of people analytics and solutions across Singtel Group. The ideal candidate will have strong project management expertise, deep knowledge of people analytics tools, and experience with system integrations. A key aspect of this role will be leveraging data to create actionable insights, build compelling dashboards and drive change management initiatives to secure stakeholder buy-in. The successful candidate will also be responsible for aligning analytics with business objectives, ensuring data-driven decisions are made, and continuously optimising people-related processes across the group.
Key Responsibilities:
- Governance & Integration: Manage the governance, implementation, integration, and maintenance of people analytics tools and related applications.
- Project Management: Manage projects focused on the design, deployment, and optimization of people analytics solutions, ensuring alignment with organizational objectives.
- Dashboard Creation & Maintenance: Create and maintain dashboards to provide insights to support data-driven decision-making.
- Consulting & Advisory: Provide HR consulting expertise using people data to support decision making, improve employee experience, and support organisational growth through best practices and process improvements.
- Change Management: Lead change management initiatives to facilitate the successful adoption of new technologies and processes.
- Collaboration: Collaborate with internal IT teams and external vendors to ensure compliance to governance frameworks.
- Data Integrity & Security: Ensure data integrity and security across analytics systems by conducting regular audits and compliance checks.
- Presentation & Communication: Create and present findings and recommendations to stakeholders in a clear and compelling manner.
Qualifications:
- Bachelor’s degree in computer science, information systems, human resources, or a related field; and having IHRP certification is advantageous.
- Proven experience in people analytics management, including project management and system integrations.
- Expertise in creating dashboards and visualisations using tools like Power BI, Tableau, or similar.
- Strong understanding of HR processes and best practices.
- Excellent communication and storytelling skills to drive stakeholder engagement and adoption.
- Experience with HR consulting work, providing guidance on best practices and process improvements.
- Experience with change management and driving organisational transformation.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.