Portfolio Manager

Job Summary

• Developing and maintaining high standards by establishing best in class portfolio management methodologies, standards and tools
• Lead the Portfolio Management Office (PMO) pillar in Product Enablement (PE) Hive to realise business value through delivery of hive strategy, vision and roadmap
• Support the engagement of key stakeholders across business teams, product areas, process and policy owners, etc.
• Oversees the Portfolio Management (PMO) including governance, team leadership, tracking and monitoring, prioritization, communication and quality controls

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we’re agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We’re a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. 

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.  

Key Responsibilities

• Define and maintain the agenda for Refinement Forum focussing on the key priorities aligned to business strategy and outcomes
• Lead the Portfolio Management Office (PMO) pillar in PE Hive to realise business value through delivery of hive strategy, vision and roadmap
• Establish procedures for oversight and alignment of the Hive and Programme portfolio
• Identify the project stakeholders and their roles and communication requirements within the delivery of the portfolio
• Run the Monthly Product Enablement Refinement Forum covering the key priorities, achievements, challenges to meet the strategic objectives
• Provide inputs to the Quarterly Performance Reviews on the Incremental Change and Transformation Change initiatives
• Work with Coverage Portfolio team, functional and project teams to establish and align project budgets
• Review resource plans and analyse supply and demand of project outcomes with expertise and capacity for both internal and vendor resources
• Support the delivery team(s) in the resolution of project constraints, dependencies, issues and blocker(s) relating to overall portfolio
• Track and provide timely reports on project expenditure
• Analyse and define project schedules to optimise delivery at the strategic portfolio level
• Monitor project progress and communicate project status, potential constraints and key achievements and challenges to internal and external stakeholders according to governance procedures
• Coordinate project deliverables with Product Owners, Technology Leads, Analysts, in a direct and indirect reporting structure
• Collaborate with cross-functional teams, including: Business teams, Risk, Technology, Compliance, Operations and other teams identified as project stakeholders
• Build and maintain relationship with senior management, key stakeholders, and project sponsors
• Act on any ad-hoc tasks and requests as may be required to support portfolio, project delivery

• Identify opportunities for process improvement and efficiencies within the PMO pillar, initiatives within the Hive
• Develop a good understanding of and proactively adopt the evolving governance and ways of working
• Stay updated with trends and best practices
• Manage the PMO organization, hire and manage project staffing requirements in line with Hive, Programme objectives
• Lead and manage the work of a team of 3 Portfolio Analysts managing PMO capability for PE Hive
• Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget
• Inspire, coach and mentor the team, developing the careers and capabilities with goal-based structured mentoring
• Support the overall development and adoption of portfolio management capabilities and practices
• Identify and assess project issues and risks proactively, and provide guidance on risk mitigation strategies and help project sponsors and stakeholders develop contingency plans
• Support the management and oversight of project risk and escalation processes to ensure early detection and mitigation planning for risks relating to schedule, cost and scope
• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Refinement Forums and Committees
• Establish the framework to monitor and measure project performance, including scope, schedule, budget, and quality, and track projects progress and outcomes
• Provide project status updates and report to senior management and key stakeholders
• Prepare the Refinement Forum, Quarterly/ Monthly Portfolio Performance Review (QPR/ MPR) packs highlighting the progress, risks, issues and key spotlights
• Collect and analyse project data, such as key performance indicators and metrics
• Ensure the Refinement Forum and PgSC packs are adhere to Banks Governance Standards
• Ensure that initiatives are delivered consistent with the requirements of the Banks Governance Standards

Our Ideal Candidate

Skills & Experience

• 12+ years of relevant experience as PMO, Programme Management in leadership role in financial industry
• Strong knowledge of project management methodologies, processes, tools, and techniques. Ideally the candidate will hold a current Project Management Institute certification (PMP or PgMP).
• Excellent leadership and team management skills, and communication and stakeholder management skills
• Budget, cost and profitability management skills
• Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables
• Strong analytical and problem-solving abilities
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom-line
• Promote the Group’s brand and Here for good with clients and regulators
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications

• Bachelor’s degree in a relevant field, such as business administration, project management, and etc.

Role Specific Technical Competencies

• Project Management Office (PMO)
• Programme/ Project Management 
• Stakeholder Management 
• Communication Skills 
• Problem Solving 
• Agile Methodologies 

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers