Overview

GWB Digital & Transformation Office

Product Owner – GWB Digital & Transformation Office – (250000G3)

Description

 

Why join

Opportunity to join a group of vibrant staff on the ideation, implementation, transformation of core processes and integration of digital technology across various areas of the business to enhance the employee workforce experience and redesign processes. Be an enabler for the business to embrace innovation and digital culture.

How it works

Develop & drive the transformation of the RM Marketing and Servicing Journey via an agile delivery framework. Key to this role is being able to understand business processes, identify improvement areas and work with external vendors, or teams of functional specialists comprising of existing product owners, engineers, operations, and designers across geographies to ensure the seamless delivery of an end-to-end solution that fits the needs of our business. 

What you do

  • Complement existing Product Owners in the ideation, design, development, and launch of digital solutions to enhance employee/customer experience
  • Re-engineer policies and processes before digitalisation and automation
  • Act as the voice of the customer, integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
  • Develop and implement change management strategies and build strong relationships with users to facilitate smooth transitions during rollouts, ensuring adoption of new processes and tools
  • Advance the innovation and digital culture, manage the transformation actively and provide the right solutions without over-engineering

 

Qualifications

 

Who you are

  • 5-7 years of experience in building software products and business process re-engineering
  • A demonstrated and focus desire to build amazing products and services
  • Confident communicator with the interpersonal skills to build relationships and influence change internally
  • Adaptable and resilient in unpredictable and ambiguous situations
  • An analytical mindset and meticulous with an eye for detail
  • Working knowledge of Agile development frameworks
  • Experience with designing or implementing organisational-level AI strategies will be an advantage

Who you work with

Global Wholesale Banking (GWB) serves the entire spectrum of customer segments, from large corporations to government entities, and half of all SMEs in Singapore. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything, from cash management to trade finance.  

Who we are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

 

Primary Location

: Singapore

Job

: Digital & Transformation

Organization

: GWB Digital & Transformation Office

Schedule

: Permanent

: Full-time

Job Posting

: 24-Mar-2025, 1:40:11 PM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.