Overview

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as Quality Automation Lead

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Integration Office (P&IO), as part of the Global COO (“GCOO”), is the team responsible to build the platforms of the future for Bank of Singapore. The team defines and delivers innovative product platforms that enhance user experience, drive business growth, and strengthen controls.

We are seeking a highly motivated and experienced Quality Automation Lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective quality assurance and user acceptance automation strategies. The successful candidate will lead a team of quality assurance (QA) analysts, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows. This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

 The key responsibilities will include:

  • Leadership & Team Management:

    • Lead, mentor, and manage a team of QA analysts, fostering a collaborative and high-performance culture.

    • Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

    • Lead QA of complex text initiatives

  • Quality Assurance Strategy & Continuous Improvement:

    • Develop and implement comprehensive QA strategies and frameworks that align with the Bank’s objectives and regulatory requirements.

    • Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.

    • Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.

    • Analyse testing metrics and feedback to identify areas for improvement and implement corrective actions.

  • Automation & Efficiency:

    • Spearhead the adoption of RPA to improve efficiency across the team and reduce manual efforts.

    • Identify opportunities and drive the implementation of automated testing solutions.

    • End-to-end automation strategy

  • Stakeholder Collaboration:

    • Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

  • Reporting & Documentation:

    • Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.

    • Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work Experience and Education Requirement

  • Degree, master’s degree in computer science, Technology, Finance

  • Experience in driving changes with both Waterfall and Agile methodologies

  • Relevant Agile certifications or qualification is advantageous.

  • Minimum of 5-7 years of experience in quality assurance, with at least 2 years in a leadership role.

  • Proven experience in managing UAT processes and implementing RPA solutions in a banking or financial services environment.

  • Strong knowledge of testing methodologies, tools, and frameworks

  • Familiarity with RPA tools and scripting languages (e.g., Python, JavaScript).

  • Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.

  • Strong analytical and problem-solving abilities, with a keen attention to detail.

  • Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.

  • A proactive mindset with a passion for technology and continuous improvement.

Degree, master’s degree in computer science, Technology, Finance

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About

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.