Be a Part of Something BIG!

We are looking for Retail Manager in planning operational processes for upcoming promotion and launches to achieve FY sales targets. The Manager will take the feedback on competitor’s promotion and launch response.

Make an Impact by

Retail Operations

• • Ensure compliance to Retail Shop Standard Operating Procedures (SOPs)
  • Ensure smooth day-to-day operations
  • Maintain the store housekeeping standards to enhance the appearance and cleanliness standard

Customer Experience

• • Work with Business Manager to ensure customer service standards are maintained
  • Guide staff on case studies/ issues that impact customer service and to solicit feedback and ideas for improvement.
  • Assist Store Manager achieve highest possible Monthly Shop CE Score

Inventory Management

• • Retail Manager to maintain sufficient stock levels in the shop at all times.
  • Ensure effective stock management (minimize stock obsolescence, zero stock discrepancies etc.)

Audit

• • Retail Manager to execute improvement actions based on Quarterly Audit / Internal Audit reports

Skills for Success

•    NITEC and above
•    5 years of relevant experience in Retail operations
•    MS office applications
•    Good interpersonal skills
•    Good communication skills in both written and verbal communication 
•    Good team player with leadership quality

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!