Overview
Sales Excellence Executive
Date: 16 Dec 2025
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- Validate, raise, and close complex enterprise product orders accurately within SLA, aligned with customer-specific requirements and tender frameworks.
- Review and verify sales documentation including margin checks, PEF approvals, PO/SOW, vendor quotations, and pricing templates.
- Provide pre-order support to ensure contract terms and pricing align with internal policies before processing.
- Monitor and track enterprise orders end-to-end, ensuring timely updates, closure, and billing completion.
- Manage escalations and resolve order or billing disputes with internal teams and external stakeholders.
- Coordinate vendor quotation submissions, ensuring alignment with scope and pricing policies.
- Track vendor PO issuance and usage; monitor PO values until fully consumed and follow up for GR entry.
- Approve vendor invoices in Acubuy by validating them against Delivery Orders (DO) before payment processing.
- Liaise with Accounts Payable (AP) to ensure timely vendor payments, including tax and credit note processes.
- Manage vendor relationships related to PO issuance, delivery timelines, documentation, and dispute resolution.
Skills for Success:
- Diploma in Business Administration or equivalent.
- Minimum 3 years’ experience in sales order processing or business operations roles.
- Advanced Excel skills (pivot tables, formulas); Power BI, Salesforce, Acubuy, QS / VQS.
- Exceptional attention to detail and data accuracy, especially regarding pricing, contracts, and vendor payments.
- Excellent organizational and time management skills; ability to work under pressure and meet SLAs.
- Strong communication and interpersonal skills to effectively liaise with cross-functional teams.
- High integrity and commitment to compliance, confidentiality, and KPIs.
- Proactive, self-motivated, and able to work independently.
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.
