Overview
Security Ops Associate
Date: 8 Oct 2025
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets.
- Enhancement of event/data analytics rules to improve the security events monitoring, and the review and collaboration on the intelligence available and application of these actionable intelligences in the monitoring process.
- 24 x 7 manage incident till closure which include:
- Ensure that Service Level Agreements are met.
- Liaising with customers with regards to information security incidents
- Provision and performance of remedial actions to enhance customers’ network security posture
Skills for Success:
- Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.
- 1 year of working experience in IT Infrastructure Operation and/or Support.
- Willing to work with 24/7 shift pattern that includes weekend work.
- Knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
- Knowledge on firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.
- Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
- Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
- Experience with web security concepts and technologies such as web application firewall, proxy.
- Experience general security technologies, processes, and concepts.
- Possess industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
- Experience writing/decoding exploit, vulnerability, and attack detection signatures.
- Experience working with a SOC team is an advantage.
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.