Overview
Senior Account Manager
Date: 16 Jun 2025
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- To foster and build good customer relationship at all levels for revenue growth and customer retention.
- To work with Solution Manager & Sales Specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local, cyber and managed services.
- To understand and identify corporate customers’ ICT needs through in-depth account planning and profiling to win bids and strike innovative deals regular engagement.
- To understand and appreciate global market trends, competitors’ movement and industry information so as to serve customers better.
- To identify business opportunities and synergy with customers in areas of cooperation.
- To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
- Demonstrate expert knowledge of technology trend and differentiate the unique value delivered through Singtel’s offerings within this domain.
- To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
- To ensure all support or tasks requested by Account Director are done timely and effectively.
Skills for Success:
- A degree or higher with at least 5 years of relevant working experience in account management in various industries achieving an excellent sales track record.
- Experience in telco and/or ICT account management will be an added advantage.
- Must be self-driven, energetic, resourceful and creative and possess good leadership.
- Must be proactive and have a sense of ownership.
- Able to project strong, positive image of self and company.
- Able to build good customer relationship at all levels.
- Able to deliver professional sales presentation, proposals and reports.
- Able to sell the full range of IT/Telecommunications solutions.
- High Proficiency in MS Word, Excel & PowerPoint.
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.