Be a Part of Something BIG! 

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge? 

Make an Impact by

• Manage project & work closely with engineering on GPON/XGSPON project implementation to realise and ensure fault-free service roll-out to customers & network infrastructure.
• Manage commissioning of new OLT to meet project timeline.
• Manage and liaise with vendors, engineering and operation teams on fault simulation investigation, and problem analysis.
• Manage, maintain, and enhance inhouse broadband servers including but not limited to security patches, and OS update.
• Accessing and managing firewall policies via the command line interface
• Analyse and review the vulnerability scan & security report for inhouse servers.
• Liaise and coordinate with internal stake holders, equipment and service providers and partners to ensure swift and efficient resolution of faults.
• Monitor and take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
• Mange the operation issues, escalate chronic/technically complex cases to the Vendors and follow-up till closure.
• Documenting all Incidents and events through Incident ticketing system.
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
• Perform preventive and corrective maintenance like network device hardware and software upgrade
• Any other tasks assigned by the manager.

Skills for Success

• A completed diploma from a reputable Polytechnic.
• Possess good interpersonal and communication skills.
• Self-starter and highly driven with the ability to work independently, as well as in a team.
• Goal oriented with good analytical skill, committed to deliver high quality outputs, effectively utilized team member to his/her full potential and motivates the team to work together in the most efficient manner.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!