An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG! 

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Infrastructure and Systems Engineering. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Infrastructure and Systems Engineering. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge? 

Make an Impact by

• Conduct lab and field tests for 5G, 4G, and cellular IoT software upgrades prior to nationwide deployment, ensuring timely and seamless RAN software upgrades.
• Conduct evaluation and testing of new network features and parameters in both lab and field environments to continuously improve customer experience and optimize network capacity.
• Monitor radio performance statistics to promptly identify and address issues resulting from software upgrades and feature deployments.
• Determine radio performance KPI and KQI formulas to measure network performance accurately and reliably.
• Generate regular and ad-hoc radio performance statistics report to update on state of network to manager and other leaders in the department.
• Develop scripts to automate routine tasks including query of radio statistics from UPM databases, generation of daily/weekly statistics reports and network configuration consistency checks leading to workload reduction.
• Troubleshoot complex radio issues leading to identification of root cause to ensure rapid resolution of network problems.
• Evaluate radio network test tools including new tools and upgrades, to ensure their capabilities, stability, and suitability before integrating them into daily testing activities.
• Work closely with network supplier and team members to ensure that all network KPIs are met and maintain Singtel’s best performing network position in the market. 

Skills for Success

• A completed diploma from a reputable Polytechnic.
• Experience in 5G, 4G and Cellular IoT radio network testing, troubleshooting and performance statistics analysis.
• Understanding of 5G, 4G and Cellular IoT radio network standards and functionality.
• Problem analysis and troubleshooting capability.
• Familiar with statistical concepts and data structures.
• Writing and reporting skills.
• Quick and curious learner.
• Effective individual contributor and team member.
• Ability to work with uncertainty and in a rapidly changing technology landscape.
• Effective communicator and presenter.   

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!