At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

The role involves producing requirement documents for simple to semi-complex systems and translating high-level architecture into detailed technical designs. Key responsibilities include conducting design validations, configuring systems per design specifications, and implementing security baselines for infrastructure devices.

The candidate will install and remove hardware/software, deploy and decommission components, and troubleshoot installation issues. They will perform basic configurations, support user network access, and utilize network management tools while reporting on network status.

Testing is a critical aspect, requiring the execution of integration test specifications, fault diagnosis, and thorough documentation of testing processes. The candidate will define test plans, communicate objectives to stakeholders, and maintain traceability between requirements and testing outcomes. Attention to detail and adherence to organizational standards are essential.

Make an Impact by

Deploy, deactivate and decommission infrastructure components, verify performance through installation tests, and resolve basic infrastructure deployment issues.

• Process for site preparation
• Capacity and performance tests for on-site systems
• Impact analysis of new infrastructure deployment or removal
• Safety and quality standards
• Installation tests on infrastructure components
• Diagnostic tools for infrastructure-related problems

Perform basic configuration of network components and monitor user network access.

·         Basic techniques in network configuration

·         Basics of user network access

·         Types and usage of network management tools

·         Elements of network testing

Identify and document the basic tools, testware, resources and processes to carry out required tests.

·         Basic testing tools and processes

·         Documentation requirements of software testing

·         Concept and usage of traceability matrix

Analyse issues or incidents encountered by users and conduct troubleshooting, and roll out upgrades,

·         Basic infrastructure configuration and administration techniques

·         General types of technical issues or problems

·         Basic troubleshooting tools and techniques for infrastructure technical issues and problems

·         Interpretation of infrastructure upgrade plan

Skills for Success:

• Degree or Equivalent
• Certification CCNP
• 2 – 6 years IT and Network experience
• Enterprise Network Design Wired and Wireless network fundamental
• Data Center Network Design
• Network Security Design

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