An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement).
• Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises. 
• Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements.
• Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly.
• Provide support for re-routing or diversion activities during cable related service incident. 
• On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.
• Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment.  
• Perform any other duties as assigned by the supervisor

Skills for Success:

• Min qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
• Mini 3 years working experience in Engineering (Technician) or equivalent experience.
• The candidate must have good knowledge on telecommunications engineering and the working concepts of the transmission systems.
• Experience and knowledge in transmission equipment will be an added advantage, such as SDH, DWDM, GPON, MSAN, MD/ONU/, SIP IAD, CE).
• The candidate must have an analytical mind, fast response and dedication to resolving problems.  
• The candidate must be able to demonstrate good interpersonal and communications skills and the ability to work as a team.
• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.
• Good analytical troubleshooting skills in the area of technical fault isolation.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!