Senior Manager, FCSO AFC Controls & Investigations SG

Job Summary

Individual would be responsible for dual responsibilities, firstly to support Country Head of FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support Country Head of FCSO insofar as they relate to the management and oversight of controls related processes.  The incumbent has to be mindful of conflict of interest in discharging the dual responsibilities.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we’re agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We’re a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. 

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

for identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.

To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to

• Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI); 
• Monitoring relevant metrics and lead requisite actions to intervene, where required; 
• Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like; 
• Securing credible audit / review outcome for the unit; 
• Ensuring timely reporting and escalation of significant risk issues to management; and
• Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose

People & Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.
• Ensure Country is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
• Ensure staff in Country have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

As applicable to activities managed under FCSO Controls

• Maintain oversight of risk mitigating action plans.
• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management 
• Ensure that detection scenarios that are developed and deployed are fit-for-purpose.
• Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
• Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).
• Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
• Ensure that the relevant lists and database as used by the screening systems are up-to-date
• Ensure that detection scenarios that are developed and deployed are fit-for-purpose
• Review and assess existing system and controls relevant to FCSO to ascertain operational performance effectiveness 
• Attend relevant meetings.
• Ensure tracking and remediation of surveillance and investigations related regulatory findings.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.

• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.
• Lead or influence significant programmes of work in support of the financial crime compliance objectives.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

Skills & Experience

• Compliance professional with 8+ years standing with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation.  Preferably with exposure with devising, running or enhancing FCC owned processes. Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars. 
• 2 years of people management/leading experience is a plus, particularly in case investigation. 
• Certifications – Professional certification such as ACAMS and ICA Diploma is preferred but not a must
• Languages – Business Communication
• Excellent verbal and written communication skills with the ability to articulate complex problems and solutions.
• Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.
• Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity. 
• Ability to manage and give leadership to functional stakeholders. 
• Sound judgement on business practices, regulatory relationship management and reputational risk. 
• Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders. 
• Be able to operate independently and demonstrate robustness in ethics and resilience.
• Strong analytical skills with high attention to detail and accuracy.
• Regulatory engagement with local regulators.

Qualifications

• Education – Bachelor’s degree from a recognized university required

Role Specific Technical Competencies

• Compliance Policies and Standards
• Compliance Advisory
• Surveillance (including Screening and Monitoring)
• Investigations
• Compliance Risk Assessment
• Manage Change
• Manage Projects
• Manage Conduct
• Manage People 

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers