Senior Product/Program Manager, Customer Experience, AU+SG Product Management

DESCRIPTION

Are you an Owner and a Builder who can help grow the Amazon business in Australia and Singapore? Are you passionate about working with product and technology/engineering teams to enhance the on-site customer experience, to bring Amazon’s best features and functionality to Australia/Singapore, and to build tools that drive success for both internal teams and external partners?

Amazon is looking for a driven product manager to join our Customer Experience PM team for the Australia and Singapore Stores organization. If you’d like to help us build the place to find and buy anything online, this is your chance to make history.

This is a rare opportunity to join a fast-paced, start-up environment in one of the world’s most pioneering companies. Wearing multiple hats is a key part of our team ethos, and we welcome applications from candidates with the same mindset.

Key job responsibilities
To excel in this role, you will:

– Be passionate about customer experience, and delivering innovative enhancements on behalf of our customers
– Be comfortable with ambiguity, and be willing to “roll up your sleeves” and operate with limited guidance
– Have strong interpersonal skills, and the ability to influence local and remote teams, both tech and non-tech
– Bring analytical horsepower, enhanced excel (and ideally SQL) skills, and a deep curiosity about how things work
– Be commercially savvy and have excellent business judgement
– Bring operational rigor, holding your program stakeholders accountable to the highest of standards

BASIC QUALIFICATIONS

– 5+ years of product or program management, product marketing, business development or technology experience
– Experience owning/driving roadmap strategy and definition
– Experience with end to end product delivery
– Experience with feature delivery and tradeoffs of a product
– Experience as a product manager or owner
– Extremely strong written and verbal communication skills
– High attention to detail
– Proven ability to manage multiple, competing priorities simultaneously

PREFERRED QUALIFICATIONS

– Experience in influencing senior leadership through data driven insights
– Experience working across functional teams and senior stakeholders
– SQL skills highly desirable
– Ability to operate simultaneously and effectively in both tactical and strategic modes
– P&L management and/or product development and GTM experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.