Specialist, Digital Content & Engagement

Job Summary

• We are seeking a highly motivated digital engagement & communications specialist for Talent Management & Careers Experience, who will be responsible for building a consistent stakeholder communications and engagement approach to enable colleagues to build skills, enhance their employability and unlock their potential. This role requires a proactive, creative thinker who excels in navigating complexity, driving change and delivering impactful colleague experiences. The role holder will report to the Head Skills & Career Experience, the position thrives within a vibrant team environment.

Responsibilities

• Create and implement compelling communication and engagement strategies (including storytelling, visuals, channels, and campaigns) to promote the Bank’s career offerings to all colleagues and stakeholders and inspire action.
• Adopt a problem-solving and user-centric approach to proactively identify and address challenges/ opportunities through creative and data driven solutions; leveraging design thinking principles to curate experiences that resonate with our colleagues in a timely manner as they craft their skills-first career pathways
• Build an understanding of the unique needs and priorities of the various business functions to align our strategies, delivery plans and key messages accordingly 
• Drive measurable improvements in colleague sentiments and engagement with our career offerings. Regularly review user feedback and data insights to iterate and continuously improve campaigns and initiatives
• Work closely with the TM&CE leadership team and squad leads to shape strategic messages that effectively represent the Bank’s Talent Management & Career Experience strategy, ensuring consistent and impactful messaging across all platforms.
• Partner with other internal teams e.g., broader C&C, other HR COEs, Corporate Affairs Brand and Marketing (CABM), Global C&E to align efforts and drive a unified messaging to deliver a seamless and cohesive colleague experience. Provide strategic analysis of how we engage across key stakeholder groups to optimise the robustness of communication efforts and better deliver the strategy.
• Stay ahead of trends in internal communications and engagement, introducing innovative methods to inspire and connect with colleagues 
• Oversee the development and maintenance of our key communication channels, collaterals, and platforms, including knowledge articles on myHR, Careers pulse and diSCover related to Talent Management & Career Experience, ensuring seamless information cascade and ready reference for all colleagues
• Develop and implement change management strategies that maximize employee adoption and usage of our Talent Management & Career Experience Solutions, including Careers Hub, Talent Marketplace, Talent Brochure etc.  

Key Stakeholders

• Colleagues and People Leaders across the Bank
• Internal Communications, Brand and Marketing teams
• Careers & Capabilities colleagues
• Employee Advocacy, Performance, Reward and Benefits teams
• HR generalists from across the HR function
• Third Party Partners

Skills and Experience

Our Ideal Candidate:

• 4+ years of experience in a marketing, communications, digital content role 
• Understanding of HR domain
• Work experience in HR is desirable (not a must have)

Role Specific Technical Competencies:

• Effective Communications and Change Management 
• Brand Management / Content Marketing / Digital Advertising
• Talent Management
• HR Consulting
• Business Acumen & Project Management 

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers