Specialist, HR Services

JOB SUMMARY

This role is essential in supporting the HR Services team across APEC by managing the day-to-day operations of the office. It is responsible for ensuring smooth workflows, maintaining a productive and welcoming work environment, and contributing to a positive employee experience. The ideal candidate will be highly organized, proactive, and able to manage multiple responsibilities efficiently.

CANDIDATE PROFILE 

Education and Experience 

Required

• Diploma or Degree in Human Resources, Business Administration, or a related field
• 2+ years of experience in an HR support or specialist role
• Demonstrated passion for taking care of employees, providing excellent services, and ensuring the best employee lifecycle experience

Preferred

• Experience in the hospitality industry or a related field
• Demonstrated ability to work collaboratively with a diverse team and stakeholders                

CORE WORK ACTIVITIES 

• Oversee the daily functioning of the office to ensure smooth operations and address any issues that arise promptly
• Manage inventory and procurement of office supplies, such as stationery and pantry items, to ensure availability and cost-efficiency
• Coordinate with other offices to update the office directory monthly to ensure accurate contact information for all associates
• Assist in the recruitment and onboarding process, including scheduling interviews, preparing documentation, and supporting orientation activities
• Handles all HR administrative matters relating to internships, including but not limited to; preparing monthly interns allowance report for payroll, leave records, etc.
• Prepare and distribute the weekly office newsletter to keep associates informed about company updates, events, and announcements
• Prepare and draft internal communications, such as memos, emails, and announcements, as directed by the Director of HR Services, APEC
• Assist in the organizing office events and activities to promote associate engagement and a positive work environment
• Process invoices from vendors, ensuring timely payment and accurate record-keepingTop of Form
• Manage the service awards recognition program 
• Provide reception coverage as needed to ensure a professional and welcoming experience for visitors and associates
• Perform other HR duties as assigned