Supply Chain Program Manager, Operations – Supply Chain

DESCRIPTION

Amazon Operations in Singapore is looking for a passionate and talented Program Manager for Supply Chain team, taking lead in Sales and Operations Planning (S&OP), and Supply Chain Execution across diverse business channels.
The role acts as bridge between business and operations teams and is responsible for seamless business planning and execution during peak and off peak periods while maximizing customer/seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and requires strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Inventory management.

Key job responsibilities
– Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize customer/seller experience
– Support the business growth in constrained environments with Frugal and innovative solutions
– Make the existing processes scalable by identifying and implementing available tools/automation
– Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
– Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
– Program manage and drive decision making across cross functional teams and senior leadership
– Influence on inventory planning with business stakeholders to avoid/reduce unhealthy stocks in fulfillment center
– Manage multiple stakeholders and diverse supply chains from vendors/sellers to our fulfillment centers, through difficult conversation to drive the best course of actions for total business

BASIC QUALIFICATIONS

– 4+ years of program or project management experience
– 4+ years of working cross functionally with tech and non-tech teams experience
– 4+ years of defining and implementing process improvement initiatives using data and metrics experience
– Bachelor’s degree
– Familiarity with Supply Chain Management concepts, e.g. 3PL operations, inventory placement, capacity management and cross border logistics.

PREFERRED QUALIFICATIONS

– 4+ years of driving end to end delivery, and communicating results to senior leadership experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

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