Overview
Svc Delivery Executive, Svc(IMS) Ldrship
Date: 17 May 2025
Location:
Singapore, Singapore
Company:
Singtel Group
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We’re searching for a Service Delivery Executive (Data Analytics) to be part of our diverse team of talent here at NCS!
As a Service Delivery Executive, you are responsible to act as a focal point for all support related queries and issues. You will also contribute to and support on project work as and when required.
What will you do ?
- Work with internal teams to understand asset management goals and data needs.
- Collect, organize, and maintain asset-related data from various sources.
- Conduct basic data analysis to identify trends and support decision-making.
- Assist in creating reports and dashboards using tools like Excel, Power BI, or other reporting platforms.
- Support the team in tracking asset performance and identifying areas for improvement.
- Help streamline data entry, extraction, and reporting processes for efficiency.
- Respond to ad-hoc data requests and provide insights to improve asset utilization.
- Maintain documentation of processes, reports, and key findings for future reference.
The ideal candidate should possess:
- Strong analytical skills with an interest in using data to support asset management decisions.
- Proficiency in Excel for data organization, reporting, and basic analysis; knowledge of SQL or Power BI is a plus.
- Familiarity with data visualization tools (e.g., Power BI, Excel charts) to create clear and informative reports.
- Basic understanding of data management and reporting techniques; exposure to statistical analysis is beneficial but not required.
- Good communication skills to present insights to both technical and non-technical stakeholders.
- Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities efficiently.
- A proactive and self-motivated team player who is eager to learn and contribute.
- Any prior experience or coursework related to asset management, operations, or data analysis is a plus.
- Bachelor’s degree/ Diploma in Business, Finance, Economics, or a related field (or relevant work experience).
We are driven by our AEIOU beliefs – Adventure, Excellence, Integrity, Ownership, and Unity – and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.