Overview

Hybrid
BOS Singapore
Full time
JR00001705

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Overview:

We are seeking a strategic and experienced Executive Director to lead and manage front office change enablement for the implementation of the Bank’s front-office transformational change.  The current focus is the Client Lifecycle Management (CLM) TOM program. The role includes uplifting the development and creation of data visual analytics as a pivotal tool in driving adoption, ensuring seamless integration, and enhancing front office efficiency through structured change management initiatives and visualization of data for business insights.

Key Responsibilities:

  • Lead and own the front office change enablement strategy (CLM TOM) rollout and a data visual analytics change capability.
  • Design target Front Office communication strategies, training strategies, adoption metrics and feedback loop.
  • Oversee impact assessments and readiness evaluations.
  • Lead/facilitate stakeholder alignment across functions and regions (Front Office, Business Management, Platform & Innovation, Client Onboarding and Financial Crime Compliance teams).
  • Enable the team to support the execution of related strategies and framework.
  • Act as a trusted advisor to senior leadership on change-enablement related risks and mitigation strategies.
  • Represents front office organizational readiness matters in steering committees or governance forums.

Qualifications:

  • Bachelor’s degree in Business, Finance, or related field.
  • Minimum 15 years of experience in change management, transformation, or front office roles within private banking or financial services.
  • Proven track record in leading large-scale change initiatives, preferably involving CLM or CRM systems.
  • Strong stakeholder management and communication skills.
  • Ability to navigate complex organizational structures and drive consensus.

  • Bachelor’s degree in Business, Finance, or related field.
  • Minimum 15 years of experience in change management, transformation, or front office roles within private banking or financial services.
  • Proven track record in leading large-scale change initiatives, preferably involving CLM or CRM systems.
  • Strong stakeholder management and communication skills.
  • Ability to navigate complex organizational structures and drive consensus.

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.