Trade Product Manager, Digital Assets (Singapore / Hong Kong)

JOB SUMMARY

This role is open to applicants in Hong Kong and Singapore.

• Trade & Working Capital is an integral part of the Bank’s DNA, driving franchise value across Corporate & Investment Banking and Wealth & Retail Banking. As a network-driven Trade bank, we support vast international trading networks across a large range of commodities, markets, and specialisms – helping millions of people, clients and businesses achieve their financial aspirations. Our uniqueness is our distinctive network that stretches across core emerging markets with onshore Trade solutions in 42 markets across Asia, Africa, the Middle East and beyond.
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• Trade & Working Capital, within Transaction Banking, is grounded in the Bank’s strategic priorities through delivering customer value, driving productivity, optimizing cost efficiencies, facilitating #simplefasterbetter, and living the valued behaviours.  
• This is a product manager role within Trade products to execute on our Digital Assets agenda.  It reports into the Head, Trade Business Development & Strategic Growth and requires commercial-minded individuals with strong trade domain expertise, product knowledge in documentary/ supply chain (open account) trade finance, digital assets, a “can-do” attitude, and ability to work independently. 
• Ability to collaborate and influence global/ regional product heads and other stakeholders such as 2nd line risk partners, operations teams, digital assets team, etc., will be key to delivering on this role. Key objectives will entail establishing strategy, business cases and execution plans as well as actual execution of agreed digital assets initiatives. This role will also be responsible to the group/ regional product managers for the end-to-end execution and commercialization of digital assets initiative(s) they lead. 
• We are looking for individuals who can operate in new (often ambiguous) areas, can provide critical thinking, problem solving and drive execution of the product digital assets initiatives they lead. 

RESPONSIBILITIES

Strategy & Business

• Work closely with global and/ or cluster product heads as a digital assets Trade product manager to establish a strategy, business case, execution plans and actual execution of agreed scope of initiatives 
• Apply a “client-first” lens while considering speed to value, time-to-market and cost-benefit trade offs 
• Define detailed scope, success KPIs, system /process/people requirements & work with the lead product manager and frontline teams to deliver commercial outcomes.
• Lead authoring of relevant artefacts such as requirements/scope, impacted PPGs, end-to-end product & process flows, interface requirements, risk impacts, and clearly articulate these flows and processes to the relevant business and technology teams
• Engage and work with relevant 1st line and 2nd line stakeholders to define, seek approvals and deliver, product/process changes for the initiatives they lead.
• Work with product development, technology & POs to track progress for relevant system changes linked to digital assets initiatives they lead. 

People & Talent 

• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Create a motivational and challenging environment for team members which is conducive to creativity and performance with customer centricity in mind.
• Provide feedback on team members to their people leaders, as part of performance reviews

Risk Management & Governance

• Regular engagement with the Group Digital Assets Center of Excellence on alignment with digital assets risk and governance requirements, clearances, and related matters
• Under Trade Process Universe mappings end-to-end and impact of these initiative led changes to the Trade process universe
• Work with risk teams to seek approvals for any risk related items such as product/TB risk, legal, OR/GRAM risk assessments etc., for said changes driven by the digital assets initiatives they lead

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Trade digital assets to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head, Trade & Working Capital
• Head, Trade Business Enablement & Strategic Growth
• Head, Trade Product Development & Digital Integration
• Global Head, Digital Assets COE
• Global Trade Solution Heads
• Cluster Trade Product Heads
• Trade COO
• Trade CIO
• Group Process owners
• Functional Partners including TB Risk, CFCC, HR, Finance, Legal, GIA
   

Other Responsibilities

• Embed Here for good and Group’s brand and values in Trade & Working Capital; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Our Ideal Candidate

• Academic or Professional Education/ Qualifications: As per Bank’s requirements and HR policy
• Licences and Certifications/ accreditations: CDCS, CTFP, GTC, or related Trade related training a strong plus
• Strong Project Management experience, with PMP, ACP or related project management certifications a plus
• Good understanding of Digital Assets industry trends, and experience in executing Trade Digital Assets product development and initiatives, from ideation to commercialization
• 12 years of experience in Digital Assets and/ or Trade product development/ management/ operations/ sales domains  
• Strong Trade products knowledge obtained from previous product management or sales roles
• Prior management consultant or in-house business/ strategy consulting and execution experience a plus
• Excellent knowledge of MS Office – Microsoft PowerPoint and Excel a must.
• Strong presentation skills, extensive experience writing successful business cases, experience planning and executing related projects, and demonstrated project management skills and experience
• Strong influencing and communication skills – oral, written and presentation. Proven success in communicating technical information in a simple way.
• A team player: multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources.
• A track record of success in product/portfolio/ programme and project management roles in the trade domain
• A good understanding of, and experience with Agile methodologies. New ways of working, any relevant qualification in WoW, Agile, Project / Programme Management preferred
• Strong problem-solving and critical-thinking skills; ability to steer through ambiguity and determine proper course or methodology without direction or supervision.

• Solid organizational skills, including experience engaging strong stakeholders to gather and document business requirements, process mapping, draft scoping statements, develop project, resource and costing plans, establish and run governance models, and stakeholder communications.
• Ability to produce clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders/
• Excellent time management and organizational skills; the ability to manage conflicting priorities and multi-task effectively; and communicate current status and tasks to management.
• Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety/ high volume of tasks while maintaining quality delivery.
• Understands the operational environment, processes and controls needed to execute requirements. Handles sensitive matters with discretion and confidentiality.
• A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/ her sleeves’ to get the job done. Proven success in holding individuals accountable for progress against agreed deliverables.
• A proven ability to work independently, solve problems and make balanced judgments / decisions
• Demonstrates ability to work with limited direction and multi-task without loss of quality
• Confident and courageous to raise/ escalate issues in a pro-active, professional, and timely manner
• Demonstrates understanding of and commitment to the Group’s core values
• Willingness to Travel as required

Role Specific Technical Competencies

• Trade Products
• Digital Assets
• Product Management
• Project Management
• Stakeholder Management
• Communications (verbal and written, i.e. PPT)
   

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers