An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

As Singtel embarks on an exciting digital transformation journey with our enterprise customers, we aim to
create better products, build better customer experiences and identify new market segments we can grow
our revenue with. This role of a UI/UX Designer is aimed at gathering user requirements, illustrate design
ideas with storyboards, process flows and sitemaps, and designing graphical user interface elements, like
menus, tabs and widgets.

• Work with digital transformation manager to develop and document design requirements
• Develop interaction models, wireframes, user task flows, screen designs, and UI details that promote ease of use and optimize the user experience
• Create product prototypes and develop content
• Conduct design workshops and customer engagement interviews to drive customer insights using a structured approach
• Analyze user feedback and iterate designs to enhance the user experience
• Work with development teams to ensure that end product matches designs
• Serve as a subject matter expert to non-design colleagues such as Product owners, SCRUM masters and business stakeholders across the company as an available resource for all things related to design.

Skills for Success:

• A diploma/degree in UIUX, Design, Creative Design, or relevant discipline.
• 2+ years of work experience involving UIUX, or creative design in projects or use cases in the B2B space
• Customer journey mapping
• Running design thinking workshop with business stakeholders and co-creation session with customers
• Customer interview techniques
• Knowledge of Scrum, Design Thinking etc
• Prototyping software (Figma, Adobe XD)
• Adobe Creative Suite