Overview

Voice Operations Manager (Networks)

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Date: 29 Oct 2025

Location:

Singapore, Singapore

Company:
Singtel Group

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

  • Manage C4 resource planning and new connection to overseas partners.
  • Support internal and external audit preparations and exercises for the system
  • Manage and implement system and security patches, as well as system updates.
  • Address and resolve customer escalations effectively.
  • Support SPF to prepare for special events, include drawer plan for emergency situation.
  • Support SPF and IMDA blocking of calling number related spam or scam calls.
  • Managing IMDA directive related to scam prevention and testing

Skills for Success:

  • Degree in IT/Computer.
  • Related 8 years of work experience in telecom, networking and IT Telco or networking experience.
  • Knowledge in TCP/IP networking (include DNS / DHCP), SIP protocol, Linux knowledge and ISDN signalling.
  • Knowledge in Linux Scripting,Python Programming,Pandas and Web-scraping.

Rewards that Go Beyond

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

 

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.