Overview

Onsite
OCBC Singapore
Full time
JR00003175

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

We are seeking a detail-oriented and proactive Collections System Administrator to support and optimize our Collections systems and applications. The ideal candidate will play a critical role in ensuring smooth daily operations, driving system improvements, and supporting key business initiatives within the Collections function.

How it works

This role requires strong technical skills, excellent communication, and the ability to work collaboratively across teams in a fast-paced environment.

What you do

  • Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes, troubleshooting and resolving issues promptly to minimize business disruption.

  • Execute data extraction, run queries, and generate reports to provide actionable insights for reporting, analytics, and operational decision-making.

  • Collaborate with business stakeholders and technical teams to gather detailed system specifications, define user requirements, and contribute to the design and implementation of Collections system projects.

  • Lead and participate in user acceptance testing (UAT) to ensure new functionalities and system enhancements meet business needs and quality standards.

  • Drive continuous improvement initiatives by identifying opportunities to enhance system efficiency, strengthen infrastructure robustness, and build scalable future capabilities within the Collections environment.

  • Develop and maintain comprehensive control measures to ensure compliance with operational policies, regulatory requirements, and internal controls, safeguarding system integrity and data accuracy.

Who you are

  • Relevant tertiary qualification in Information Technology, Computer Science, or a related field.

  • Proven organizational skills with exceptional attention to detail; adept at tracking multiple tasks and ensuring adherence to deadlines and compliance standards.

  • Strong written and verbal communication skills, capable of effectively liaising with technical teams, business users, and management.

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SQL for data querying, coding and analysis.

  • Agile, adaptable, and able to manage competing priorities in a dynamic, fast-paced environment.

  • Knowledge of Collections processes, systems, and industry best practices is an advantage.

Who you work with

Group Risk Management works independently to protect, build, and drive our businesses. The team support good decision-making. With strong risk analysis. And a crucial, comprehensive role in sharpening our competitive edge. Optimising risk-adjusted returns. It’s about seeking and adopting best-in-class practices. Protecting the group from unforeseen losses. Keeping risk within appetite. Embracing change and managing growth in one of the world’s strongest banks.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.